Ronnie B Mortgages | Independent Financial Advisors and Mortgage Specialists

Feedback Form:

Please complete the following form, ranking each question from poor to excellent.

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Please select whether you are a new or an existing client: *

Name(s): *


New Client Questions
	Poor	Acceptable	Good	Excellent
Initial literature sent to you was clear and understandable?: *

The adviser made you were aware of the products and services RBM can offer, and the various remuneration options?: *

The product literature was sent to you in a timely fashion?: *

The product charges and commission/fees were clearly highlighted to you?: *

The application was processed in a timely fashion?: *

You were kept abreast of its progress and any problems or delays that occurred?: *

Contact with your advisor throughout the process?: *

Additional comments:


Existing Client Questions
	Poor	Acceptable	Good	Excellent
Are you happy with the amount of contact from your advisor?: *

My queries are always dealt with in a timely fashion?: *

I am kept up to date with developments in financial services?: *

Are all staff always courteous and deal with my enquiries in a professional manner?: *

Additional comments:

Ronnie B Financial LTD trading as Ronnie B Mortgages is an appointed representative of IN Partnership the trading name of The On-Line Partnership Limited which is authorised and regulated by the Financial Services Authority.

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